Inbound (Call Center Services)

Blended Technology with Innovation, agile and performance oriented call centre services for perfect impact deliverance, and grow business values for our clients.

In this competitive world, customer support and experience is the most crucial part for business growth. Big, small or medium scale organizations across the United States leave no stone unturned to ensure best of the support be it presales or post-sales to their customers. Many of them achieve the standards and some of them keep struggling to reach the goal or quality standards as expected by customers. The cost of achieving round-the-clock support standards is always too high, and burns time for organizations to focus on core operations of revenue generation.

At AAA Biz this problem can be solved and conveniently achieved at far lower cost than in-house operations. Outsource your customer support operations to us and get personalized, round-the-clock, well trained and efficient customer service with AAA Biz.

Our Inbound Services

  • Customer Service : Subscription services, Query handling services, Appointment scheduling services, Information request services, Customer help desk services, Medical answering services
  • Technical Help Desk : Troubleshooting services, Software Support Services
  • Order Taking : Order entry services, Sales lead qualification and closure services
  • Phone Answering Services : Virtual receptionist services, Product Help Line
  • Online Chat Support
  • Freight Dispatch Services
  • Outsource Your Logistic Department
  • Man Power Outsourcing
  • Up selling (Sales Effectiveness) : Inbound sales services

Advantages of Outsourcing

  • Round-the-Clock Service (24/7-365)
  • Reduced Costs (Up to 40%)
  • Advanced Technology (Blended)
  • Industry Best Practices
  • Domain Knowledge (15 Yrs)

Inbound

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Outbound

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Back Office

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Collections

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IT recruiters

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